Privacy Policy

MilkDigi respects your privacy. This Privacy Policy explains how information is collected, used, stored, and protected when you use the MilkDigi mobile application.

1. Information We Collect

When you use MilkDigi, the app may process information that you provide while using its features.

Account Information

• Email address
• Authentication information required to create and access your account

Customer Information

• Customer name
• Mobile number, if provided
• Address, if provided
• Milk delivery preferences
• Milk quantity and rate

Delivery and Billing Information

• Daily milk delivery records
• Morning and evening delivery information
• Leave or no-delivery records
• Milk quantity adjustments
• Monthly billing records
• Payment status and related records

Business Information

MilkDigi may process information that you voluntarily enter in your business profile.

2. How We Use Information

We use information processed through MilkDigi to:

• Create and manage user accounts
• Manage customers
• Record daily milk deliveries
• Calculate and maintain monthly bills
• Maintain business and delivery records
• Synchronize supported information between the device and cloud storage
• Restore supported information when users sign in on a supported device
• Maintain and improve the reliability and security of the app

We do not use customer information entered by milk vendors for advertising purposes.

3. Local and Cloud Storage

MilkDigi follows an offline-first approach. Some application data may be stored locally on your device so supported features can continue working when an internet connection is unavailable.

Supported data may also be synchronized with cloud infrastructure to provide synchronization, backup, account isolation, and data restoration functionality.

4. Third-Party Services

MilkDigi uses third-party technology providers to operate certain features of the application.

This currently includes Supabase, which is used for services such as user authentication, database storage, and cloud synchronization.

These service providers may process information as necessary to provide their services and are subject to their own privacy and security practices.

5. Data Sharing

MilkDigi does not sell users' personal information.

Information may be processed by service providers that are necessary to operate the app, such as cloud infrastructure and authentication providers.

Information may also be disclosed when required by applicable law or when necessary to protect users, our rights, or the security of the service.

6. Data Security

We take reasonable measures designed to protect information handled through MilkDigi. These measures include account-based access controls and database access restrictions.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Users are responsible for keeping their account credentials secure.

7. Data Retention and Deletion

Information may be retained for as long as necessary to provide MilkDigi's functionality or meet applicable legal and operational requirements.

Users may request deletion of their MilkDigi account and associated data by contacting:

Email: milkdigi.support@gmail.com

When a valid deletion request is received, applicable account and associated data will be deleted, subject to any information that must be retained for legitimate legal or regulatory reasons.

8. Children's Privacy

MilkDigi is intended for milk vendors, dairy businesses, and users managing milk delivery and billing activities. The app is not specifically designed or directed toward children.

9. Device Permissions

MilkDigi may use device capabilities or permissions necessary to provide app functionality. Permissions requested by the application are used only for their intended functionality.

10. Changes to This Privacy Policy

We may update this Privacy Policy when MilkDigi's features, data practices, legal requirements, or third-party services change.

When this policy is updated, the revised version and effective date will be made available on this page.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or deletion of your data, contact:

MilkDigi Support
Email: milkdigi.support@gmail.com